Tips For A Great Telehealth Patient Experience

Tips For A Great Telehealth Patient Experience

Many industries, including healthcare, have begun to turn to digital formats as they’ve been forced into remote work during the COVID-19 pandemic. Telehealth care access has become more commonplace over the years for patients with low-acuity health needs, but now that...
Patient Portals Are Going Mobile

Patient Portals Are Going Mobile

Patient engagement is becoming increasingly popular—thankfully. As it does so, mobile patient portals are a more popular conversation than ever before, and with good reason. Mobile platforms let patients view their lab results instantly, stay engaged despite leaving...

When Good Patient Engagement Goes Bad

Recently, I came across this wonderful blog providing an insightful perspective into patient engagement. It speaks to the power of patient portals and their ability to promote transparency, but also to the possible downsides of increasing transparency. I encourage all...