Behind the Consumerization of Healthcare

Behind the Consumerization of Healthcare

The unfortunate truth about healthcare, and one that every organization must consider when making decisions, is that consumers will try to shop for providers due to the fact that they bear much of the financial burden. As such, organizations are placing a higher...
Where Do Pharmacists Fit Into Patient Engagement?

Where Do Pharmacists Fit Into Patient Engagement?

While the bulk of patient satisfaction and engagement efforts focus on clinician’s offices and hospitals, some organizations have taken it upon themselves to address patient needs at the pharmacy. Local pharmacies are another important touchpoint in the healthcare...
How Social Determinants Affect Healthcare

How Social Determinants Affect Healthcare

Good healthcare does not exist in a vacuum. In fact, a significant portion of delivering quality care hinges on the assumption that patients are willing and able to engage with medical professionals and visit care facilities. This is something that is a difficult sell...